At Command Access, we’ve always focused on delivering top-quality products and fast, reliable service. To further enhance our support for customers on the East Coast, we’re proud to formally introduce our East Coast warehouse in New Britain, PA — designed to cut down on shipping times and ensure you get the products you need, when you need them.
With faster transit times, we aim to ship stock items within 72 hours and non-stock items within 5-10 days. When possible, we’ll ship even sooner!
Products
All these products are available in our US East Coast Warehouse.
ML1 Series - Motorized Lever Control Mortise Lockset
The ML1 Series is a motorized lever control mortise lockset that is compatible with Schlage trim and prep. The Hybrid power system allows for very low surge current and no power required to change state from EU to EL or EL to EU. The lock automatically senses 12 or 24V input so no need to stock voltage specific chassis.
LPM1 SERIES - Motorized Latch Retraction Mortise Lockset
The LPM1 Series is a motorized latch retraction mortise lockset that is compatible with Schlage trim and prep. Latch retraction makes it an ideal lock for pairing with auto-operators, double doors, push/pull conditions & single occupancy restroom applications. Available with lever control solenoid for latch retraction x lever control allowing for multiple specialty functions
LPC1 SERIES - Motorized Latch Retraction Cylindrical Lockset
The LPC1 Series is a motorized latch retraction cylindrical lockset that is compatible with the standard 161 prep. The 1st of its kind latch retraction cylindrical makes it an ideal lock for pairing with auto-operators, double doors, push/pull conditions & single occupancy restroom applications.
CL1 SERIES - Motorized Lever Control Cylindrical Lockset
The CL1 Series is a motorized lever control cylindrical lockset that is compatible with the standard 161 prep. The Hybrid power system allows for very low surge current and field selectable EU to EL or EL to EU. The lock automatically senses 11 or 30V input so no need to stock voltage specific locks.
MLRK1 SERIES
The MLRK1 Series features a Smart Module with onboard diagnostics and audible feedback for adjustment and power issues. It has a low current draw, can switch to “High Torque” mode, and supports up to a 300-foot wire run with 2-18ga wire. It offers an optional Request-to-exit feature, a 3-year “no hassle” warranty, an 8-foot Quick Connect cable for the MM module, and “PTS” Electronic adjustment for easy post-installation calibration.
POWER ACCESSORIES
Command Access has all the accessories you’ll need for your electrified door hardware project.
SWITCH FIELD KITS FOR EXIT DEVICES
The Switch Field Kits provide field-installable Request-to-Exit (Rex) switches for exit devices, ensuring easy installation. We offer options suitable for both mechanical and electrified devices, enhancing convenience and flexibility.
POWER SUPPLIES
The Power Supplies are designed to run locks, exit trims, and latch retraction devices, featuring robust solid-state outputs that protect system relays. They offer interruption-free battery backup, an independent battery charging circuit, and a fire alarm link. Built to last in the USA, they comply with UL294 6th edition standards and come with a 3-year no hassle warranty, ensuring unmatched reliability.
ETH SERIES
The ETH Series seamlessly passes low voltage power from the hinge jamb to the lockset without exposed wires. Commonly used with electric mortise and cylindrical locks, electric strikes on pairs of doors, electric exit trims, latch pullback devices, door-mounted card readers, and low voltage door lights, it offers a reliable and clean solution for various applications.
DOOR LOOPS
The Door Loops are a low-cost method of transferring low voltage power from the door frame to the locking device. Unlike typical door loops that are surface mounted and always visible, these door loops slide into the door and/or frame, completely concealing themselves when the door is closed. Commonly used with electric mortise and cylindrical locks, electric exit trims, and latch pullback devices, they offer a discreet and efficient power transfer solution.
While we still aim to ship stock items within 72 hours and non-stock items within 5-10 days from the factory, our East Coast warehouse allows us to get products into your hands even faster whenever possible.
How to Order
Ordering from our East Coast warehouse is easy. We offer three ways for you to place your order:
Call Customer Support: You can speak directly with our knowledgeable customer support team by calling 1-888-622-2377. We’re here to help answer your questions and assist with your order.
Live Chat: Visit us at www.CommandAccess.com and connect with one of our Helpful Customer Service Representatives through our live chat feature. We’re ready to assist you in real-time.
Email Your Order: Send your order via email to orders@commandaccess.com. Be sure to include a note to ship from the ECW (East Coast Warehouse).
View Products
FAQs
Is there an upcharge for shipping from the East Coast?
No, there is no upcharge in shipping costs when ordering from our East Coast warehouse. In many cases, your shipping costs could be lower if you're located on the East Coast.
The product costs the same regardless of the warehouse it ships from. In many cases, you're shipping costs could be lower when you're located on the East Coast.
What is the expected shipping time?
Orders placed before 12 PM PST will be shipped the same day.
What is the expected delivery time? We use UPS, please see their transit Map below
See the graphic below for expected delivery time based on your area.
US East Coast Shipping Map
Command's East Coast Warehouse in New Britain, PA.

We’re proud to manufacture all of our products right here in the USA. This ensures the highest level of craftsmanship, backed by a three-year, no-hassle warranty for our customers, on every product. With the addition of our new East Coast warehouse, we’re confident that we’ll continue to exceed your expectations and strengthen our service even further.